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Need assistance?
Having trouble with one of our apps? No worries, we at Synaptic Stuff are always here to help. If you have a question about Guitar Tabs, Piano Notes or Piano Genius, or if you encounter a problem, we encourage you to take a look at the questions and answers listed in our FAQ. You should also check out the in-app Help page. If you can't find an answer in our FAQs, feel free to contact our customer support.
Restart your Device.
A lot of issues are easily resolved by simply restarting your iPhone, iPod Touch or iPad. If you are having problems, try this first.
Redownload and Reinstall the Application.
If restarting doesn’t help, you may want to try re-downloading the application and installing it again. If you want to remove the application from your device first, just be aware that removing an application will delete application data for good.
Select the app you need help with below. Please read through the FAQs carefully as your question may already have been answered.
